Putting the Puzzle Pieces Where They Fit
If your workforce resembles that of most organisations, many different kinds of people are toiling under one roof. In one area, you have a person striving for better pay and benefits working next to someone for whom the pay is secondary to the job duties. Nearby, an employee struggles to balance work and home life. And yet another worker on the same team is looking for a new position because he thrives on change and is seeing the same old tasks every day.
Unless you know your workers' differences, the music they make together may sound more like a cacophony than a symphony.
Profiles Performance IndicatorTM (PPI) to the rescue. This key assessment measures the behaviour of individuals and the impact of their actions on your organisation's success. The PPI helps you understand each person's attributes, which allows you to motivate and manage more efficiently. Furthermore, it can help you reduce conflicts in personality and style that get in the way of problem solving.
PPI tells you:
- Whether the employee is self-motivated or requires external cues
- How he or she is likely to perform in job-related competencies
- How he/she responds to job stress, frustration and conflict
Two reports come with PPI - one for the manager and one for the employee. The manager's report contains essential information about productivity, quality of work, initiative, teamwork, problem solving, adapting to change, response to stress and conflict, work motivation and motivational energy. It offers the manager a way to coach and motivate better, and provides specific, individualised suggestions for working more productively with each person.
The employee report provides feedback - information about performance and ideas for professional growth. It helps the worker understand his on-the-job attitudes and behaviours. The report also offers a guide to better communication and cooperation with coworkers.
Leading the organisations of today and tomorrow requires knowledge that yesterday's leaders did not need. Think of managing today as trying to put together a jigsaw puzzle with millions of tiny pieces. You cannot force the pieces together; you must examine each one to see where each fits in the picture. Your goal is not to finish the puzzle, because it is ever-changing; your goal is to keep putting the pieces where they fit.
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