Success Story

99% Success at VHI Healthcare

Editor's Note: Both ProfileXT® and CheckPoint 360°^TM give organizations a head start in identifying and hiring productive employees. Leaders at VHI Healthcare in Dublin discovered this when they used the two products in their occupational health and employee healthcare company, which provides services to more than 300 organizations in Ireland. Michael Owens, director of VHI Healthcare's human resources department, details what happened.

Q. How did you use ProfileXT® and CheckPoint360°^TM?
A. In the 18 months following our implementation of The Profile, we used it in the process of hiring 141 people. All but one of these hiring decisions proved to be excellent. Our success rate in terms of identifying and hiring productive and retainable team members was 99.3%. The information provided by The Profile has played an essential part in our ability to hire new employees who immediately settle into their roles as productive team members.

The CheckPoint 360°^TM Feedback System gained great credibility when we tested it with a team of 25 of our most senior managers. They universally accepted the process and responded positively to the quality and depth of information in the reports.

Q. In addition to your hiring success rate, can you give us a specific example of how ProfileXT helped you in the hiring process?
A. Our trainers told us immediately that those recruited with the aid of The Profile were much more trainable and took to their responsibilities much more quickly.

Q. How do you intend to expand its use?
A. We are implementing programs to ensure that we make even more use of the Coaching, Training, and Succession Planning outputs of The Profile as we continue to manage and develop our people.

Q. What did your leaders find most helpful about CheckPoint 360°?
A. The manner in which it not only identified particular strengths or developmental needs for each of the participants, but also provided each of them with a personalized development plan.

Q. What are your plans for CheckPoint 360°?
A. We are now rolling it out to a much wider audience in our organization.

Q. How did these two products help you in terms of managing key people working for VHI Healthcare?
A. We are an organization that jealously guards its relations with our people-our key asset. Profiles and its products have gained tremendous credibility here.